Life After COVID-19: Preparing Your I&O for What Comes Next

Gartner’s top trends impacting infrastructure and operations are still relevant As business leaders around the globe find their infrastructure and operations (I&O) tested by the fallout from COVID-19, many are discovering “cracks in the armor.” Unlike a cyberattack or natural disaster, a pandemic can affect operations globally for unknown periods of time, threatening the workforce [...]

DevOps: Innovate Through Feedback

While working over 20 years in consulting, I’ve learned that one thing holds true: If you don’t respond to change, you’ll eventually be overtaken by your competitors. Customers want something new and different, a better way of interacting with the world. This emotion drives “change” and “change” drives us (or it should, anyway). So why [...]