Organizations leverage internal and external data to anticipate customer needs, provide better service, deliver better outcomes, and disrupt existing markets with business models. The amount of analyzed data that is “touched” by cognitive systems will grow by a factor of 100 to 1.4ZB in 2025. And it’s no surprise that studies are predicting more than [...]
In a move that would catapult Sirius to state-of-the art, real-time efficiency, Sirius leaders decided to replace their $3.4 billion organization’s customer relationship management (CRM) tools, professional services automation (PSA) and enterprise resource planning (ERP) systems with cloud-based platform solutions: Salesforce CRM and FinancialForce PSA. The glue holding this massive endeavor together would be a [...]
Digital transformation is among us. Is your organization a disruptor? Those among the disruptors are in the driver’s seat of innovation, giving their companies a leg up on the competition and improving their financial performance. But what’s driving their disruptions? Data is a key factor in digital transformation success. Having valuable, actionable data gives organizations [...]