Four Ways APIs Drive Digital Business

Imagine an enterprise-grade framework for connecting your applications to each other and to the outside world, one that is less fragile and more able to leverage your existing resources in new ways. According to The Forrester Wave: API Management Solutions, “APIs create business agility that fosters the rapid business reconfiguration necessary to continually adapt to [...]

How Chatbots and AI Improve Customer Service

Chatbots are one of the hottest technologies in the digital world today. A chatbot is a service powered by rules and artificial intelligence that you interact with via a chat interface. The service might be something your business does today, or it could be a process that you want to streamline. Chatbots are not a [...]

What to Consider Before Launching Your API Strategy

There are numerous benefits to having an API (application program interface) strategy. Launching APIs can help businesses expose data that they wish to make available to the outside world or to select business partners. APIs can be used to rapidly construct applications, and can provide a powerful means to market a company’s product and to [...]

Software Checkpoint: Finding solutions that work for your team

Are you making sense of your big data? Do you have a secure and compliant platform protecting your business applications? Are you meeting compliance requirements and regulations? These are all questions organizations should be asking to stay relevant, informed, secure, agile and compliant. Identifying and implementing the optimal solutions for your organization is a huge [...]

Future of Business Operations is Here, Are You Ready?

The Future of Business Operations Traditionally, business operations are a set of activities completed by knowledge workers to serve their customers. Business process solutions are essential for enterprises and their knowledge workers to run business operations effectively. Today, a fundamental change to the origination of business processes is underway. A customer of a particular enterprise [...]

Accelerate Web API Effort with a Readiness Workshop

According to IT research firm Gartner, Inc., 50 percent of all business-to-business collaboration will take place through Web APIs by 2017. Is your organization ready and able to successfully embrace an API journey? Does it have the maturity to envision and embark into the API economy? In our half-day API Readiness Workshop, you will work [...]

Do You Need a BPM System Health Assessment?

Business Process Management (BPM) solutions provide process visibility by integrating various silo systems across your enterprise. However, they are heavily dependent on the system’s underlying infrastructure and configuration to perform at their best. To realize high ROI, enterprises need to automate more processes, which may slowly degrade application performance. A BPM System Health Assessment is [...]