24×7 support, authorized by Check Point, Cisco, Commvault, NetApp, Palo Alto, and Veritas
When something goes wrong with your environment, you need assistance from technical experts who can immediately comprehend your challenge and respond quickly.
With Sirius OneTouch, you enjoy all the benefits of partner technology plus the expertise and additional benefits of a Sirius Managed Solutions (SMS) team.
In addition, Sirius OneTouch offers you:
- An assigned client care account manager for your OneTouch offering
- Maintenance management and consulting
- Comprehensive and consistent service
- Client-specific knowledge base
- Assurance of a properly protected and covered environment
- Ability to upgrade service to full managed services