Webex and Digital Collaboration in the Work-From-Home Era

How secure is your remote collaboration tool? For many of us, the way we work has changed immeasurably. Businesses in all industries must now be quick to pivot, determine the best ways to maintain employee productivity, and keep their work moving forward without interruption. While many organizations are adjusting to the reality of a remote [...]

What Is an Agile Software Factory?

Successful businesses run operations as if they were a franchise: Business processes are standardized Processes are automated, scaled, and leveraged across the organization Employees are able to succeed by using the franchise system, not fighting it For leading software organizations, “franchising” processes, tools and automation delivers incredible results, including increased productivity and time for innovation. [...]

Service Visibility: 4 Keys to Establishing a Valued CMDB

Many IT organizations are challenged by a lack of visibility into service performance—whether delivery or support—across their organization. That absence of visibility often leads to erroneous assumptions and reactive decisions based on emotional intensity and experience related to a speculative context. These reactive decisions commonly lead to a never-ending fire-fighting cycle compounded by limited transparency [...]

3 Reasons Why You Should Test Your Virtual Desktop Environment

As virtual desktop infrastructure (VDI) gains popularity among enterprises across multiple industries, and with many desktops migrating to the cloud, testing your virtual desktop environment has never been so important. A poorly built VDI environment can cause performance problems among all users and slowdowns that wreak havoc on business continuity. Without testing the virtualized environment, [...]

The Remote Workforce Sprint Is Now a Marathon. Is Your Security Ready?

Organizations everywhere sprinted to establish work-from-home (WFH) access in the last few months as the global pandemic impacted our everyday life. Continued uncertainty means that supporting and securing that remote workforce is now looking more like a marathon. The changing face of work In a recent poll of over 2,000 HR leaders, approximately 17% responded [...]

4 Power Punches of a Great VDI Deployment

Enabling a remote workforce has never been so paramount. If you’re ready to implement a virtual desktop infrastructure (VDI) solution for your business, you’ll want to ensure the implementation is a success. IT teams implementing VDI face two common challenges: VDI can include significant upfront infrastructure investments. A consistent user experience across locations and devices [...]

Why We’re Excited About the New HCL Commerce v9.1

For a large part of my career I have been involved with what is now HCL Commerce (formerly IBM WebSphere Commerce), a powerful customer interaction platform for omni-channel commerce. My first project was a v5.4 to v5.6 migration, and I have been on projects for every version through the current v9 iteration. To say that [...]

All You Need to Know About VMware vSphere Versions

You might remember that the end of General Support for VMware vSphere 6.0 occurred on March 12, 2020, right after vSphere 7 was officially released on March 10, 2020. Whether you’ve already moved your environment(s) to VMware vSphere 6.7, or you’re still running on 6.0 and curious what the best next step is, Sirius has [...]