A financial services company.

A longtime Sirius financial services client needed to optimize performance and decrease the cost of their connectivity environment.

Sirius began by evaluating the client’s needs related to their migration to a new primary data center, followed by a redesign of their data networking that included the addition of 100% redundancy at its numerous locations. A final phase included an evaluation of the client’s existing voice infrastructure and design, and an audit of all the client’s current contracts and carrier invoices.

Within 90 days of initial conversations with Sirius, the client realized monthly savings of 81.8% by moving their voice services to Sirius’ wholesale carrier. The move also provided the client with improved “white glove” service quality and support.

An insurance company, the largest health benefits provider in the state it serves.

The organization needed to find ways to decrease costs at a time when they were facing increased competition and regulation-related cost increases as well as uncertainties about how the 2020 pandemic would impact the healthcare needs of its members.

Sirius conducted a voice and data assessment for the client, and provided an alternative solution that saved them $30,000 per month and increased availability based on a recommended dual-provider network through a Sirius wholesale partner.

Even though the client had been using discounted voice services as a member of a nationwide consortium of health insurance providers, Sirius was able to save them 58.3% over their existing run-rate spend while improving availability, service quality and support.

An owner/operator of footwear brands with nationwide retail locations and online shopping sites.

The pandemic was severely reducing shopping at the client’s retail locations across the country. At the same time, the client was experiencing higher customer service call volumes related to its online shopping. This shift in consumer behavior led to sizable increases in the client’s monthly toll rate charges.

A complete audit of the client’s call center voice environment uncovered opportunities for savings of 68% by leveraging Sirius’ wholesale partnerships.

Sirius provided the client with a dual-carrier voice services solution that resulted in 68% savings while also improving the resiliency of mission-critical voice traffic.

A transportation company.

The client experienced a carrier outage resulting from its voice environment’s single-point-of-failure limitations.

Sirius completed a full audit of the voice environment and recommended a dual-carrier solution to prevent a recurrence of outages.

Within 90 days of initial conversations, Sirius provided the client with redundant voice services and reduced their total telecom spend by 40%.

An insurance provider.

The client’s mission-critical voice traffic was not adequately structured to prevent outages.

Sirius conducted an audit of the voice environment to discover the vulnerability, and put a solution in place that would provide the insurer with 100% resiliency.

Sirius’ new solution resulted in white-glove quality of service while providing a $3-million annual savings to the client and a 52% reduction in total telecom spend.