Cross-Industry Toll Rate Evaluation Success Stories

Sirius’ no-cost toll rate evaluations have benefited numerous clients across a wide spectrum of industries. Here are five recent successes.

The Client

A financial services company.

The Challenge

A longtime Sirius financial services client needed to optimize performance and decrease the cost of their connectivity environment.

The Solution

Sirius began by evaluating the client’s needs related to their migration to a new primary data center, followed by a redesign of their data networking that included the addition of 100% redundancy at its numerous locations. A final phase included an evaluation of the client’s existing voice infrastructure and design, and an audit of all the client’s current contracts and carrier invoices.

The Results

Within 90 days of initial conversations with Sirius, the client realized monthly savings of 81.8% by moving their voice services to Sirius’ wholesale carrier. The move also provided the client with improved “white glove” service quality and support.

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The Client

An insurance company, the largest health benefits provider in the state it serves.

The Challenge

The organization needed to find ways to decrease costs at a time when they were facing increased competition and regulation-related cost increases as well as uncertainties about how the 2020 pandemic would impact the healthcare needs of its members.

The Solution

Sirius conducted a voice and data assessment for the client, and provided an alternative solution that saved them $30,000 per month and increased availability based on a recommended dual-provider network through a Sirius wholesale partner.

The Results

Even though the client had been using discounted voice services as a member of a nationwide consortium of health insurance providers, Sirius was able to save them 58.3% over their existing run-rate spend while improving availability, service quality and support.

The Client

An owner/operator of footwear brands with nationwide retail locations and online shopping sites.

The Challenge

The pandemic was severely reducing shopping at the client’s retail locations across the country. At the same time, the client was experiencing higher customer service call volumes related to its online shopping. This shift in consumer behavior led to sizable increases in the client’s monthly toll rate charges.

The Solution

A complete audit of the client’s call center voice environment uncovered opportunities for savings of 68% by leveraging Sirius’ wholesale partnerships.

The Results

Sirius provided the client with a dual-carrier voice services solution that resulted in 68% savings while also improving the resiliency of mission-critical voice traffic.

The Client

A transportation company.

The Challenge

The client experienced a carrier outage resulting from its voice environment’s single-point-of-failure limitations.

The Solution

Sirius completed a full audit of the voice environment and recommended a dual-carrier solution to prevent a recurrence of outages.

The Results

Within 90 days of initial conversations, Sirius provided the client with redundant voice services and reduced their total telecom spend by 40%.

The Client

An insurance provider.

The Challenge

The client’s mission-critical voice traffic was not adequately structured to prevent outages.

The Solution

Sirius conducted an audit of the voice environment to discover the vulnerability, and put a solution in place that would provide the insurer with 100% resiliency.

The Results

Sirius’ new solution resulted in white-glove quality of service while providing a $3-million annual savings to the client and a 52% reduction in total telecom spend.

ABOUT SIRIUS

Through our Toll Rate Evaluation service, Sirius offers no-cost evaluation services that include a thorough review of your carrier contracts and call volumes to uncover potential cost-savings opportunities. Evaluations can be completed within two weeks and result in 40% to 60% savings on average because we leverage our wholesale voice provider network’s discounted contract rates. Our rates are lower than retail cost structures, and savings can be realized in 30 to 90 days on average. Our added resiliency provides clients with a 100% uptime SLA on all mission-critical toll-free voice traffic. Get started today by calling 844-265-6332 or email us at mssales@siriuscom.com.

In addition to Toll Rate Evaluation services, Sirius offers an array of cost optimization offerings that leverage our deep expertise in financing, operations, data center transformation, cloud optimization, maintenance and connectivity to help our clients reduce, defer and consolidate their IT expenses. Our experts customize solutions to help clients:

  • Extend the useful life of existing infrastructure
  • Optimize software licensing and cloud consumption
  • Consolidate and negotiate maintenance and connectivity contracts
  • Leverage the value of their assets to inject cash back into the business

Learn more by visiting us online or contact us for an overview presentation and to schedule a discussion of your cost optimization needs.