Important Ways Hybrid Cloud Impacts IT Operations: 5 Helpful Tips You Need to Know
The shift from on-premises computing to hybrid cloud introduces new requirements, new opportunities for automation, and new models for IT service delivery. Making this shift can result in seamless execution, holistic management, and effective oversight [...]
Race Ahead of Threats with a Security Data Lake
Security teams are constantly challenged to identify security incidents that truly matter and respond to them before they become a serious threat to business operations. The proliferation of data only complicates matters. Many security operations [...]
Characterizing Organizational Complexity as a Competitive Advantage
Any organizational leader will likely tell you that they deal with many complexities in their organization. But what specifically is meant by “organizational complexity”? What is organizational complexity? Complexity is defined as something with many [...]
Sirius Security White Glove Trials Now Available on AWS
While cybersecurity is now a top priority for company IT budgets, you also need to ensure that any security solution you choose will be both cost-effective and in alignment with your business goals before making this [...]
Call Centers vs. Contact Centers: What’s the Difference?
Call centers vs. contact centers—which fits your business best? It’s no secret that the hybrid workplace has forever changed the way we communicate, but many may not realize this shift's impact on the customer journey. [...]