About Michael Dempsey

Michael Dempsey is an Infrastructure Solutions Technical Architect for Sirius.

Important Changes to Collaboration Products and Software

Read on to learn more about the new Webex Cloud-Connected Unified Collaboration (CCUC) for Cisco UCM software, as well as changes to Unified Communications' perpetual licensing and hybrid calling that may affect your current collaboration systems. Cisco has announced a number of new collaboration features and changes to existing solutions. What do these changes and [...]

3 Important New Compliance Deadlines for Unified Communications Systems

New deadlines related to FCC rulings are coming up soon. These deadlines may require updating your unified communications systems to achieve compliance. Learn more about these rulings and what they mean for your phone systems below. 1. National Suicide Hotline Improvement Act What is it? In an effort to combat rising suicide rates by making [...]

How New FCC Regulations May Affect Your VoIP System

The FCC is already requiring all new US phone systems to meet their Enhanced 911 (E911) compliance regulations, and coming up in January, the regulations expand to many existing phone systems. What is Enhanced 911 (E911)? In 2018, Congress enacted legislation concerning 911 calling and reporting for all multiline telephone systems (MLTS), including Voice over [...]