mchiera

/Matt Chiera
­

About Matt Chiera

This author has not yet filled in any details.
So far Matt Chiera has created 8 blog entries.

A HealthCare Company Elevates Operations. Standards and Governance with Network Managed Services

Challenge: Client’s existing Managed Service provider did not meet expectations for network managed services Skillsets, time to respond, and remediation metrics were below expectations Inadequate reporting and account management: low accounting and visibility Solution: Sirius Managed Services delivers 24x7 monitoring and management, in-depth reporting, and account management and governance Results: Transitioned from incumbent to Sirius [...]

By |September 20th, 2016|Managed Services Success Stories|Comments Off on A HealthCare Company Elevates Operations. Standards and Governance with Network Managed Services

An Agricultural Enterprise Transforms Their Applications, Infrastructure and DR Environment to Meet New Regulations

Challenge Client was struggling with how best to meet the changing regulations of tracking and moving product through the various stages of production. Client’s IT department was not equipped to take on time-to-market objectives nor new management responsibilities. Solution FiveOut, a division of Sirius, wrote and provided ongoing maintenance for new mobile and web-based applications. [...]

By |September 20th, 2016|Managed Services Success Stories|Comments Off on An Agricultural Enterprise Transforms Their Applications, Infrastructure and DR Environment to Meet New Regulations

A Global Restaurant Enterprise Dramatically Decreases Cybersecurity Workload and False Positives with Managed Firewall

Challenge Major fast food company was dissatisfied with their standing managed security services provider, citing lack of dedicated expertise and inability to resolve day-to-day issues Solution Sirius engaged dedicated Managed Firewall services through our North American Security Operations Center (SOC.) Results Reduced false positives by 96% in first 6 months Decreased cybersecurity workload by 25% [...]

By |September 20th, 2016|Managed Services Success Stories|Comments Off on A Global Restaurant Enterprise Dramatically Decreases Cybersecurity Workload and False Positives with Managed Firewall

A Healthcare Company Enlists ServiceNow® for Improved Processes and Services

Challenge A large healthcare system recognized inefficiencies due to a poor implementation of ServiceNow, impacting delivery of services to their patients. Client lacked in-house expertise to maintain, manage and expand ServiceNow® capabilities. Solution Sirius’ ServiceNow® Managed Services offering provided the client with a data-separated instance of ServiceNow configured in alignment with ITIL best practices. Sirius [...]

By |September 20th, 2016|Managed Services Success Stories|Comments Off on A Healthcare Company Enlists ServiceNow® for Improved Processes and Services

A State Housing Authority Implements DRaaS to Assure Complete Restoration in the Event of a Disaster

Challenge Client lacked a disaster recovery program for its primary computing resources. It would have taken weeks to bring applications online after a disaster. Solution Sirius implements end-to end Disaster Recovery as a Service (DRaaS) with partner Recovery Point, covering all of the client’s disaster risks. Solution included needs analysis, solution design and engineering, onsite [...]

By |September 20th, 2016|Managed Services Success Stories|Comments Off on A State Housing Authority Implements DRaaS to Assure Complete Restoration in the Event of a Disaster

A Manufacturing Company Saves Money and Management Headache with BaaS

Challenge Client was struggling with a large, expensive, backup storage environment supporting its global business Needed to optimize for lower cost and easier management Solution Multi-year contract for SMS’ Backup as a Service (BaaS) solution as an alternative to new on-premise backup storage infrastructure. Results Removed backup storage management headache from the client’s plate Significant [...]

By |September 20th, 2016|Managed Services Success Stories|Comments Off on A Manufacturing Company Saves Money and Management Headache with BaaS

A Pharmaceutical Company Engages First Call Support for Multiple Security Technologies for Excellent Service

Challenge Client was looking for a single organization to support security product lines with consistent level of service Solution MSP provides first-call across multiple security technologies Results Single point of contact for most technologies Increased knowledge of environment and dependencies Lower mean time to resolution due to familiarity of environment   Contact us today

By |September 20th, 2016|Managed Services Success Stories|Comments Off on A Pharmaceutical Company Engages First Call Support for Multiple Security Technologies for Excellent Service

A Financial Institution Switches Firewall Management for Increased Security and Efficiency

Challenge Client was struggling with the inability to hire, train, and retain staff to support their firewall; 24x7 coverage was required and changes needed to be performed off-hours. Solution Sirius Managed Services (SMS) took over day-to-day management of the firewall environment. Results Clean-up of change process to improve throughput Clear out of 100+ changes in [...]

By |September 20th, 2016|Managed Services Success Stories|Comments Off on A Financial Institution Switches Firewall Management for Increased Security and Efficiency