About Eric Paine

Eric Paine is an Infrastructure Solutions Manager with Sirius.

How Cloud-Based Contact Centers Conquer Call Overload

Cloud-based contact center solutions are one of the most effective ways to scale up contact center capacity during the COVID-19 vaccine rollout The approval of COVID-19 vaccines was cause for a lot of celebration—but it has also raised a lot of questions about the logistics of a nationwide vaccine rollout. Across the country, many organizations’ [...]