Do you have the right coverage in place? A study* shows that 63 percent of risk issues that clients deal with are hardware and system related, meaning that currency with maintenance contracts and support is critical.
Don’t worry – the Sirius Maintenance Services team has you covered. Our team of experts will support your IT infrastructure through comprehensive IT contract management services for hardware and software. The team uses a proven methodology that improves productivity and increases efficiency, all while reducing costs.
Along with all of our services, we also offer clients access to our proprietary SMART (Sirius Maintenance and Renewal Tracking) asset management portal. With SMART, our clients are able to manage all of their inventory and contracts in one secure place. They are also able to search for various assets by serial number, model, machine or contract number — which helps make contract management more streamlined and efficient across multiple strategic IT manufacturers such as Cisco, EMC, HP, IBM, NetApp and more.
Additionally, users are also able to find details such as coverage service levels and contract expiration dates, and even place service calls online to the maintenance provider.
*IBM Global IT Risk Study