Focus on your business, and let us manage your IT infrastructure

Is your organization struggling from a lack of in-house talent to plan, operate and troubleshoot your IT infrastructure? Do you find in-house staff burdened with day-to-day operations and/or unable to support new technologies to optimize and manage your infrastructure or platforms?

System-level support for your technology infrastructure

If you face these or other challenges, consider Sirius. A Sirius Managed Services solution frees you from day-to-day operations and management by providing outsourced IT administration from a Sirius-provided data center or your own facilities. Benefits include economies of scale, operational efficiencies, specialized expertise and 24x7x365 ITIL best practices based support, all at a competitive price point.

Sirius provides comprehensive systems-level support for vast majority of the enterprise technologies in the Sirius portfolio. Our state-of-the-art Command Centers are located in Omaha, NE; Raleigh, NC, and Chennai, India and leverage ITIL-based tools and processes to deliver world-class services to our clients. Our Operations and Systems Administration services can be delivered remotely to your existing infrastructure or through a variety of hosted and cloud-based infrastructure options. What’s more, our clients can select a 100% onshore model or a hybrid onshore model supplemented with offshore resources.

MSPmentor selected Sirius as No. 1 in its 2017 ranking of the world’s top 500 MSPs.

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Case Study: Furniture Manufacturer Controls Costs and Simplifies Management with Sirius Managed Services

The world’s sixth largest contract furniture manufacturer moved to a Sirius Managed Services solution for specialized expertise, and to reduce the burden on its own technical staff and enjoy around-the-clock, proactive support and administration.

Download: Sirius Case Study.

Sirius Managed Services Offerings

Systems Management: performance tuning, capacity planning, database administration, operating system and technical support, configuration management, policies/SOP and documentation.

Services Management: incident management, problem management, change management and service desk support.

Operations Management: system and network monitoring, production control and scheduling and automated management.

Operational Support: carrier management, device monitoring, security and patch management, configuration, backup and retention, asset inventory and topology and MACD support.

Management: 24x7x365 technical support and incident response, configuration management and maintenance, network tuning and capacity planning.

Network Services: full operations and systems management of Cisco route/switch, security, data center and VOIP solutions, F5 Networks, and Palo Alto Networks.

Device Management: monitoring, technical support, configuration backup, lifecycle management, storage management and vendor support.

Converged Infrastructure Services: operational and technical support working with: Cisco, Dell Converged Solutions, EMC VSPEX and VCE, HP Converged Infrastructure, IBM, Linux, Microsoft, NetApp Flex Pod, Nutanix, Citrix and VMware.

Sirius Power Cloud: a solution for SMB clients running IBM AIX 5.3 or IBM i V6.1 or later, that provides a robust architecture spread across two Tier III data centers to deliver availability and redundancy that most clients cannot achieve in their own facilities. Sirius has partnerships with data centers that ensure carrier power grid and geographic diversity and superior reliability.

DRaaS and Business Recovery Services: a turnkey solution provided in conjunction with Recovery Point to design and manage business recovery, hybrid cloud recovery and high availability solutions across a wide range of heterogeneous platforms and technologies. This solution includes both production and disaster recovery deployments hosted at Recovery Point’s Tier III certified facilities coupled with Sirius’ deep managed services expertise.

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